Sales Specialist
Company Name:
Lowe's Home Improvement
Sales Specialist
General
Responsible for providing superior customer service, achieving sales budgets in assigned area & merchandise
maintenance.
Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Responsible for all other duties as assigned.
Work Schedule
Requires morning, afternoon and evening availability any day of the week.
Required to work a Corporate schedule determined by Staffing Department but may be changed by store management based on the needs of the store.
Requests to be scheduled off for a specific day require advanced notification and approval by supervisor.
Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
Essential Knowledge, Skills
Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
Understand and respond appropriately to basic customer and employee inquiries.
Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing
computer
, blind cutting, fork lifts, pallet jacks, electric lifts, etc).
Satisfactorily complete all Lowes training requirements (including annual Hazardous Material, Forklift
certification/departmental training, etc).
Ability to interpret price tag and UPC information.
Demonstrate skills relating to Project Selling.
Ability to operate/demonstrate/explain merchandise in assigned area.
Thorough knowledge of Lead and Contact Management.
Qualification Standards
Prior retail experience required.
Physical Job Requirements
Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store.
Move objects up to and exceeding 200 pounds with reasonable accommodations.
Able to wear all necessary personal protective equipment to perform job functions.
Stand and/or sit continuously and perform job functions for a full shift with meal break.
Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance.
Sales Specialist Page 2 of 2
Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions.
Environmental Concerns
May be subject to both inside & outside environmental conditions.
Not necessarily protected from weather and temperature changes Possible exposure to hot, cold, wet, humid or windy weather conditions.
Exposure to constant, or intermittent sounds of a pitch level sufficient to cause marked distraction.
Exposure to shaking objects and equipment.
Performance Standards
Honor the 10% Price Guarantee at all times.
Responsible for wearing clean uniform, nametag and will be well groomed at all times.
Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in the New
Employee Orientation Guide and Employment Package, Store Operations Policy Procedure Manual, Human Resource Management Guide, Code of Ethics, Merchandise Maintenance programs, and Safety programs.
Must meet all PPA, PDP, or STAR review standards applicable to job.
Must be able to perform the job responsibilities, with or without reasonable accommodation.
Achieve sales and margin budgets in assigned area.
Acknowledgement
I acknowledge that I have read the Job Description and I understand what would be expected of me. The Company
reserves the right to change or reassign job duties or to combine positions at any time. I also understand that I am an
at-will employee, and this Job Description does not constitute a contract of employment.
Lowes is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.Estimated Salary: $20 to $28 per hour based on qualifications.
Lowe's Home Improvement
Sales Specialist
General
Responsible for providing superior customer service, achieving sales budgets in assigned area & merchandise
maintenance.
Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Responsible for all other duties as assigned.
Work Schedule
Requires morning, afternoon and evening availability any day of the week.
Required to work a Corporate schedule determined by Staffing Department but may be changed by store management based on the needs of the store.
Requests to be scheduled off for a specific day require advanced notification and approval by supervisor.
Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
Essential Knowledge, Skills
Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
Understand and respond appropriately to basic customer and employee inquiries.
Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need).
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing
computer
, blind cutting, fork lifts, pallet jacks, electric lifts, etc).
Satisfactorily complete all Lowes training requirements (including annual Hazardous Material, Forklift
certification/departmental training, etc).
Ability to interpret price tag and UPC information.
Demonstrate skills relating to Project Selling.
Ability to operate/demonstrate/explain merchandise in assigned area.
Thorough knowledge of Lead and Contact Management.
Qualification Standards
Prior retail experience required.
Physical Job Requirements
Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store.
Move objects up to and exceeding 200 pounds with reasonable accommodations.
Able to wear all necessary personal protective equipment to perform job functions.
Stand and/or sit continuously and perform job functions for a full shift with meal break.
Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance.
Sales Specialist Page 2 of 2
Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions.
Environmental Concerns
May be subject to both inside & outside environmental conditions.
Not necessarily protected from weather and temperature changes Possible exposure to hot, cold, wet, humid or windy weather conditions.
Exposure to constant, or intermittent sounds of a pitch level sufficient to cause marked distraction.
Exposure to shaking objects and equipment.
Performance Standards
Honor the 10% Price Guarantee at all times.
Responsible for wearing clean uniform, nametag and will be well groomed at all times.
Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in the New
Employee Orientation Guide and Employment Package, Store Operations Policy Procedure Manual, Human Resource Management Guide, Code of Ethics, Merchandise Maintenance programs, and Safety programs.
Must meet all PPA, PDP, or STAR review standards applicable to job.
Must be able to perform the job responsibilities, with or without reasonable accommodation.
Achieve sales and margin budgets in assigned area.
Acknowledgement
I acknowledge that I have read the Job Description and I understand what would be expected of me. The Company
reserves the right to change or reassign job duties or to combine positions at any time. I also understand that I am an
at-will employee, and this Job Description does not constitute a contract of employment.
Lowes is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.Estimated Salary: $20 to $28 per hour based on qualifications.
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