Customer Service Call Center Representatives/Agents Needed - MMC Strategic Staffing (midland, texas)
Company Description:
Job Description:
Customer Service Call Center Representatives/Agents Needed Pay:
14.
29 for English:
speaking, 14.
77 for bilingual Length:
Contract to Hire Hours:
Part:
time and Fulltime Shifts Shifts for PT:
Monday, Tuesday, Wednesday; must be flexible between 8am:
6:
30pm Job Duties Assists customers in the enrollment process.
Answers customer questions and assists in problem resolution.
Responds to customer phone inquiries in a prompt, courteous and concise manner.
Documents all customer encounters in clear and concise logs.
Performs accurately all data entry functions to reflect customer activity/transactions.
JOB REQUIREMENTS Skills/
Experience:
Background in health care, human services, or customer service.
Knowledge of Texas health and social services programs, and geographical area.
Experience in data entry and call centers.
Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
Excellent organizational, interpersonal, written, and verbal communication skills.
Ability to perform comfortably in a fast:
paced, deadline:
oriented work environment; ability to successfully execute many complex tasks simultaneously.
Qualifications:
Additional:
Applicants will be required to pass testing administered by recruiter, including customer service, Microsoft Word, and typing skills tests as well as Spanish Language if bilingual.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Customer Service Call Center Representatives/Agents Needed Pay:
14.
29 for English:
speaking, 14.
77 for bilingual Length:
Contract to Hire Hours:
Part:
time and Fulltime Shifts Shifts for PT:
Monday, Tuesday, Wednesday; must be flexible between 8am:
6:
30pm Job Duties Assists customers in the enrollment process.
Answers customer questions and assists in problem resolution.
Responds to customer phone inquiries in a prompt, courteous and concise manner.
Documents all customer encounters in clear and concise logs.
Performs accurately all data entry functions to reflect customer activity/transactions.
JOB REQUIREMENTS Skills/
Experience:
Background in health care, human services, or customer service.
Knowledge of Texas health and social services programs, and geographical area.
Experience in data entry and call centers.
Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
Excellent organizational, interpersonal, written, and verbal communication skills.
Ability to perform comfortably in a fast:
paced, deadline:
oriented work environment; ability to successfully execute many complex tasks simultaneously.
Qualifications:
Additional:
Applicants will be required to pass testing administered by recruiter, including customer service, Microsoft Word, and typing skills tests as well as Spanish Language if bilingual.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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