Service Advisor
Ron Hoover RV & Marine Centers Ron Hoover RV & Marine Centers Odessa, TX Odessa, TX Full-time Full-time $15 - $19 an hour $15 - $19 an hour 2 days ago 2 days ago 2 days ago Ron Hoover RV & Marine Centers, with locations across the state of Texas, is looking for a highly motivated, experienced Service Advisor to add to its Service Team in Odessa, Texas! Qualified candidates will have a proven track record of working face-to-face with customers, assisting them in getting their problems solved, making them feel good about the service they've received, and keeping accurate records of the work that was done.
Job
Responsibilities:
Greet customer professionally and work to build a good customer relationship that builds confidence in our products and services.
Work with customer to determine service needs.
Refer to service history, inspect vehicle, and recommend additional needed service, where appropriate (e.
g.
maintenance work, parts and accessories), to ensure complete customer satisfaction.
Schedule customers for specific drop off and pick up times.
Accurately estimate and document all work and associated charges on the RO.
Confirm how costs will be covered - by customer, through warranty/extended warranty, or company policy.
Issue RO to Service Technician to get work order completed.
Keep customer informed and updated on the repair status of their unit, including parts on order and status of total cost of the repair.
Verify that quality control audits have been done to ensure 100% completion of the work according to the customer's agreement.
Close work orders in a timely manner.
RV & Marine knowledge and/or experience will prove to be very useful in this position but is not required.
IDS knowledge and/or experience will prove to be very useful in this position but is not required.
If you believe you possess the drive and enthusiasm to be successful in this position, please submit your resume! You must be willing to submit to a motor vehicle check and pre-employment drug screening.
EOE/M/F/D/V Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
Day shift People with a criminal record are encouraged to apply Ability to commute/relocate:
Odessa, TX:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Responsibilities:
Greet customer professionally and work to build a good customer relationship that builds confidence in our products and services.
Work with customer to determine service needs.
Refer to service history, inspect vehicle, and recommend additional needed service, where appropriate (e.
g.
maintenance work, parts and accessories), to ensure complete customer satisfaction.
Schedule customers for specific drop off and pick up times.
Accurately estimate and document all work and associated charges on the RO.
Confirm how costs will be covered - by customer, through warranty/extended warranty, or company policy.
Issue RO to Service Technician to get work order completed.
Keep customer informed and updated on the repair status of their unit, including parts on order and status of total cost of the repair.
Verify that quality control audits have been done to ensure 100% completion of the work according to the customer's agreement.
Close work orders in a timely manner.
RV & Marine knowledge and/or experience will prove to be very useful in this position but is not required.
IDS knowledge and/or experience will prove to be very useful in this position but is not required.
If you believe you possess the drive and enthusiasm to be successful in this position, please submit your resume! You must be willing to submit to a motor vehicle check and pre-employment drug screening.
EOE/M/F/D/V Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
Day shift People with a criminal record are encouraged to apply Ability to commute/relocate:
Odessa, TX:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
